Before completing these steps, please ensure you have obtained your email address, password, incoming mail server name (IMAP), and outgoing mail server name (SMTP) from our Support Team.
Step 1: Click Accounts > Add Account
Step 2: Choose Advanced setup
Step 3: Click the Internet email option
Step 4: Enter the following account details
- Email address
- Username (full email address)
- Account Name (how your account will display on Windows Mail)
- Send your messages using this name (used for your outgoing emails)
- Incoming (IMAP) email server
- Account type: IMAP4
- Outgoing (SMTP) email server
Step 5: Untick Require SSL for incoming emails and Require SSL for outgoing emails and click Sign-in
Your account will now verify and be successfully added.
Step 6: Click Done
Note: If there are warnings or if your account isn’t able to sync, right click on your account and select Account Settings
Then choose Change mailbox sync settings and double check the account information you entered during steps 4 and 5 is correct.