Before completing these steps, please ensure you have obtained your email address, password, incoming mail server name (IMAP), and outgoing mail server name (SMTP) from our Support Team.

Step 1: Mail > Add Account…

Step 2: Select Add Other Mail Account…

Continue

Step 3: Enter your email account details:
Full Name
Email Address
Password

Create

Step 4: The system will notify you that ‘Account must be manually configured’

Click Next

Step 5: Enter Incoming Mail Server Info

IMAP
Mail Server: mail.hostedemail.com
Username: Full email address
Password

Next

Step 6: Enter additional Incoming Mail Server Info

Port: 993
Tick: Use SSL
Authentication: Password

Next

Step 7: Enter Outgoing Mail Server Info

SMTP Server: mail.hostedemail.com
Username: Full email address
Password

Create

Step 8: Enter additional Outgoing Mail Server Info

Port: 465
Tick: Use SSL
Authentication: Password

Create

Your email account should now be successfully added.