Before completing these steps, please ensure you have obtained your email address, password, incoming mail server name (IMAP), and outgoing mail server name (SMTP) from our Support Team.

Step 1: File > Account Settings > Manage Profiles

**If you do not have the Manage Profiles option select Account Settings.

Step 2: Click New

Step 3: Select Manual setup or additional server types > Next

Step 4: Select POP or IMAP > Next

Step 5: Enter your account details given to you by the Support Team 

• Email address
• Account Type: IMAP
• Incoming (IMAP) and outgoing (SMTP) mail server
• Username (full email address)
• Password

Step 6: Click More Settings

Outgoing Server tab > Tick My outgoing server (SMTP) requires authentication

Step 7: Click Advanced tab

Use the following type of encrypted connection: Set both drop down boxes to SSL

Use the following server ports:

• Incoming Server (IMAP): 993
• Outgoing Server (SMTP): 465

Click OK

Step 8: You will be taken back to the Account Settings window > Click Next

Your account will now test and verify the settings you have entered. Once this is complete, click Close > Next > Finish

Note: If the account verification fails, double check the account information you have entered during steps 5 -7 is correct.