Before completing these steps, please ensure you have obtained your email address, password, incoming mail server name (IMAP), and outgoing mail server name (SMTP) from our Support Team.

Step 1: Open the Mail App

Step 2: Add Account

Step 3: Enter your email address and password > Select Manual Setup

Step 4: Select IMAP Account

Step 5: Enter Incoming Server settings

Username: Full email address
Password

IMAP Server: mail.hostedemail.com
Security Type: SSL
Port: 993

Step 6: Enter Outgoing Server settings

SMTP Server: mail.hostedemail.com
Security Type: SSL
Port: 465

Tick ‘Authentication required before sending emails’

Username: Full email address
Password

Sign In

Your account should now be successfully added.