Installation & Setup
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PDF: Getting started with Motorcentral
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Please click the link below to download our Getting Started with Motorcentral guide. This quick guide includes the following topics: ...
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Recommended authenticator apps
Don't have an authenticator app? If you don't have an authenticator app, you'll need to install one on your mobile device. We recommend o...
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Introduction to Motorcentral
Please click the link below to download our Introduction to Motorcentral guide. This quick guide includes the following topics: Screen...
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Overview of the User Interface (UI)
The Motorcentral application interface can be divided into five distinct areas, as described in the following image: Menu Bar The drop...
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Installing Motorcentral for the first time
Upgrading from a previous version? If you are upgrading from a previous version of Motorcentral, see Updating Motorcentral. Want to in...
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Connecting Motorcentral to a database
In order for Motorcentral to operate correctly, it needs to be associated with a database that stores all the information related to your...
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Administration & Security
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Configuring Two-Factor Authentication on Motorcentral
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Two-factor authentication (2FA) is an identity and access management security method that requires two forms of identification to access ...
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Updated Vehicle Summary Sheet (v2)
Example of the new Vehicle Summary Sheet The new version (v2) of the Vehicle Summary Sheet includes a more modern design, highlights your...
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Logging in with your one-time passcode
Your one-time passcode will be available in your Authenticator app on your mobile phone. If you don't have access to this, you can hit ...
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How to setup your email account on Android mobile
Before completing these steps, please ensure you have obtained your email address, password, incoming mail server name (IMAP), and outgoi...
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Product sale invoices
Product Sale Invoices are used to sell products by themselves (not attached to a vehicle) out to customers. Step 1: To enter a Product ...
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Updating your dealership details
Your dealership details display across important documents in Motorcentral like VOSAs, CIN Cards, Fuel Economy Labels and Summary Sheets ...
Inventory Management
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Clean Car Fees & Rebates
The Government is accelerating its response to climate change to achieve a carbon neutral target for New Zealand by 2050. The Clean Car D...
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Creating vehicle templates
What is a vehicle template? Vehicle templates store pre-populated information such as expenses, descriptions and image overlays and apply...
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Importing purchased vehicles
The Imported Purchased Vehicles function inside Motorcentral enables you to import one or more vehicles into Motorcentral at once. It's a...
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Deleting a vehicle & viewing deleted vehicles
How to delete a vehicle in Motorcentral Step 1: When inside the Motorcentral vehicle screen, select the vehicle to be deleted Step 2:...
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Deactivating and reactivating a vehicle
Overview: Deactivating a vehicle in Motorcentral may be used when any of the following occurs: Vehicle is not active stock, but needing ...
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Updating vehicle statuses
Vehicle Statuses Vehicle Statuses are used to keep track of the status of your vehicles. Note: If you would like a custom vehicle stat...
Sales Management
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Tyre stewardship fees (Tyrewise)
Only 40% of the 6.5 million tyres Kiwis use every year are recycled, repurposed or used as tyre derived fuel. The rest end up stockpiled...
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How to process a Protecta MVI (Motor Vehicle Insurance) policy through Motorcentral
In the sale agreement go to the Vehicles tab and click on Vehicle Insurance > Select Select the Protecta MVI Insurance product > cli...
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How to accept multiple signatures on digital signing
Digital signing offers the ability for multiple customers to sign their names on a sale agreement, as they would a physical one. This is ...
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How to find the digital document audit
From time to time Finance Companies may require confirmation of Time and Date finance documents were signed, along with the IP Address th...
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How to change a vehicle on a sale agreement
If a customer is looking at buying a different vehicle from the original one they enquired on or test drove, this can be updated from wit...
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Allocating and balancing sale payments
When putting through a sale, it's important for payments to balance correctly. The Payments tab on a sale agreement is where you can all...
Lead Management
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Tracking Dealer Plates on Test Drives
When a vehicle goes on a test drive, it's crucial to record if a dealer plate was attached at the time. This information allows you to id...
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Searching for customers in the opportunities screen
Prior to adding a new customer into your database, ensure you search for them first. This is to avoid creating duplicate contacts in the...
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Saving a finance calculation as an opportunity
When using the Finance Calculator to determine repayment values for your prospects it is often handy to save these figures so they can be...
Finance & Accounting
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6 ways to create a Finance Central application inside the Motorcentral DMS and App
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In this video we take you through the different ways to create a Finance Central application inside the Motorcentral DMS and Motorcentral...
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Xero Integration - Getting started with connecting Motorcentral DMS to Xero
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Before getting started, you may wish to read the following article: Xero Integration - What does this integration do? Step 1: Request Xer...
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Ways to generate a Finance Central application
There are a number of ways to generate a Finance Central application from within Motorcentral DMS and the Motorcentral mobile app. This c...
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Excluding transactions from Xero export
You may need to exclude certain transactions when exporting from Xero. You can customise your report to do this from within the Motorcent...
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Xero Integration - Configure Motorcentral tracking in Xero
Motorcentral sends tracking information for Xero to track purchases and sale based on dealership of vehicle. In order to get tracking wor...
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Xero Integration - Running exports from Motorcentral
Before you can export, you will need to have completed the steps outlined in the following articles: Xero Integration - Connecting Motor...
Marketing, Advertising & Exporting vehicles
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Troubleshooting Dealerbase API issues
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If you're experiencing issues with your Trade Me listings after updating to the Dealerbase API, please complete the following in order. I...
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Adding images to your vehicles
Add Images Easily & Quickly Motorcentral allows up to 20 images per vehicle, with a fast and easy method of entry. Adding Images To ad...
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Managing image overlays and image posters
Making your vehicles and dealership stand out from others on listing sites like Need A Car and Autotrader is an important part of any dea...
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Adding & managing vehicle features
Adding vehicle features to a vehicle listing is a great way to help sell a vehicle. This is important information that car buyers want t...
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Vehicle exporting - connecting agents, settings and running exports
Marketing your vehicles online is an important part of any successful dealership these days. Motorcentral helps you achieve this by allow...
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How to send an 'All Data' export
Follow the steps below to resend all of your vehicle images through to a Listing Agent, like Trade Me or Auto Trader etc. Step 1: Open ...
Mobile App
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Using the PWA (Progressive Web App)
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The PWA App The PWA (Progressive Web App) version of the MC App is a web-compatible version of the app that can be accessed in any browse...
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Adding a Test Drive on the Motorcentral Mobile App
The Motorcentral mobile App is available to download from the App Store or Google Play on iPhone and Android. Step 1: Open the Motorcen...
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Enabling facial and fingerprint access to Motorcentral App
You can now access the Motorcentral App using your devices built-in fingerprint scanner or facial recognition. Enabling this feature mak...
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Motorcentral App: Stock lookup via CIN barcode scanning
In this short tutorial we take you through how to look up a vehicle in stock via scanning its CIN barcode. This feature is useful for whe...
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Accessing Motorcentral for mobile
Please Note: Motorcentral Mobile is only accessible via the App Store for iPhone and Google Play for android devices. Accessing Mot...
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Entering new customers via driver licence scanning
When customers visit your dealership to test drive a vehicle, you can quickly enter their details into the DMS by simply taking a photo o...
Vehicle Supplier Integration
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Adding insurance products to a sale via insurance integration
What is the Motorcentral insurance integration? Motorcentral’s insurance integration allows you to quickly add insurance options like MBI...
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Connecting your Dealerzone account to Motorcentral
You must have an existing Dealerzone account to complete the instructions below. If you don't already have an account you can register f...
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Connecting your Trade Me Direct account to Motorcentral
You must have an existing Trade Me account to complete the instructions below. If you don't already have an account you can register for...
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Enabling the Davey Japan vehicle information connector
Please Note:You will need an existing Davey Japan account to access information from the Davey Japan API. If you are unsure of your acco...
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Enabling the Nichibo vehicle information connector
Please Note:You will need an existing Nichibo Account to access information from the Nichibo API. If you are unsure of your account deta...
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Enabling the Heiwa vehicle information connector
Please Note:You will need an existing Heiwa Account to access information from the Heiwa API. If you are unsure of your account details ...
System Maintenance
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Company lookup unavailable 8th-10th September
Government API maintenance outage 8th-10th September 2023 Several Ministry of Business, Innovation, and Employment (MBIE) APIs and system...
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How to add default finance rates and settings for sale agreements
Step 1: Go to your contacts > search for the Finance Company you would like to edit Step 2: Open up the contact and go to the Administr...
AMPD
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Disabling AMPD for a single vehicle
You've sold a vehicle to a customer and are completing an AMPD campaign with them as a result. However you learn that the customer has si...
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An easy way to say ‘Season’s Greetings’ to your customers this year!
Everyone loves to be acknowledged, even if it's in the smallest ways. Delivering your customers a short message at Christmas time reinfor...
Car Check
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Managing MR13C transactions
As a motor vehicle trader, when you acquire a vehicle for sale purposes, you are required to register it into your dealership’s name with...
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Adding a Background Check to a vehicle listing
Please note: Background Check requires a Full Car Check report to have been completed on a vehicle prior to working. For latest Car Check...